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Episodes from Fast Casual Nation
How to Get More Guests With Service & Hospitality Using AI
Nékter Juice Bar CTO Jon Asher joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to break down how AI is reshaping guest personalization, loyalty, and data strategy at the 200+ unit juice bar chain — plus why clean first-party data matters more than any single AI tool.#FastCasual…
The Culture Wars: Gen Z Takes Over
Penn Station President Lance Vaught and Curion's Thomas Gilbert join Fast Casual Nation to break down how the 40-year-old sandwich brand is winning over Gen Z customers and employees through local authenticity, digital training, AI-driven personalization, and a rejection of old-school discount…
Why Restaurant Real Estate Is Being Rewritten — And What Operators Need to Know
On this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler sit down with Daniel Ceniceros, Founder & CEO of Connect Media, to unpack how commercial real estate is reshaping the restaurant industry. Daniel breaks down why "treasure hunting" retailers like Ross and TJ Maxx are…
Dave's Hot Chicken Does Marketing in an AI Age
Dave's Hot Chicken CMO Brandon Rhoten joins Fast Casual Nation to break down how the fast-growing chicken chain uses AI on the back end for customer data and financial analysis while deliberately keeping it out of creative and content production. Rhoten, who previously helped shape Wendy's…
AI Winners in 2026 in Restaurant & Hospitality
Bonchon CEO Suzie Tsai joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to talk candidly about the Korean fried chicken brand's AI journey, from admitting its tech stack needed work to building smarter supply chain forecasting, localized marketing, kiosk ordering, and data-privacy…
The Secret Strategy Behind L&L Hawaiian Barbecue’s Massive Expansion
What does it take to scale a beloved regional icon into a fast-casual powerhouse with over 240 locations?In this episode, hosts Paul and Cherryh sit down with Elisia Flores, CEO of L&L Hawaiian Barbecue, to unpack the strategy, culture, and operational savvy behind one of fast casual's biggest…
Mocktails are Winning
On this episode of Fast Casual Nation, host Cherryh Cansler sits down with Kelly O'Rourke, Director of Marketing at FiiZ Drinks, to talk about the explosive growth of the dirty soda category, Gen Z's shift toward non-alcoholic beverages, and what's next for the brand's national expansion, energy…
The "Slutty" Empire: How Pinky Cole Turned a $100M Burger Brand Into a Religion
Slutty Vegan founder and CEO Pinky Cole Hayes joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to share her journey from television producer to restaurant entrepreneur, detailing how she navigated $20 million in debt, bought her company back through an assignment for the benefit of…
Winning the Fast-Casual Sandwich Wars
Mendocino Farms CMO Alicia Mowder joins Fast Casual Nation to break down how the fast-casual chain hit its 100th location while staying true to chef-driven quality, elevated hospitality, and a private-equity partnership that hasn't compromised its brand. Hosts Paul Barron and Cherryh Cansler dig…
Growth Strategies: Shared Resources Without Diluting Brand DNA
GoTo Foods CBOs Mike Smith (Moe's Southwest Grill) and Donna Varner (Schlotzsky's) join Fast Casual Nation to discuss how a shared brand platform drives menu innovation, prototype design, loyalty data, and cautious AI adoption without eroding individual brand identity. #FastCasualNation #GoToFoods…
Gamifying the Burrito: The "Rewards on Repeat" Strategy
Chipotle COO Jason Kidd joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to break down how the 4,100-unit brand is winning and retaining the next-generation diner. From the full value equation and menu innovation to AI-powered hiring, digital order accuracy, gamification and a major…
The "Anti-Burger" Blueprint: How Teriyaki Madness is Out-Scaling the Giants
In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler sit down with Jodi Boyce, CMO of Teriyaki Madness, and John Smolen, SVP of Sales at Atmosphere TV, to explore how fast casual brands are evolving beyond burgers and into experience-driven dining. From Teriyaki Madness's…